Refund Policy

Last Updated: June 2, 2026

At North Cove Wellness, we strive to ensure customer satisfaction with every purchase.

Returns

Customers may request a return within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase may be required.

Certain items may not be eligible for return, including products that have been used, damaged through misuse, or otherwise do not meet the return requirements outlined above.

Refunds

Once your returned item is received and inspected, we will notify you regarding approval or denial of your refund.

If approved, refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

• Your order number

• A description of the issue

• Photos of the product and packaging when applicable

We will work with you to provide an appropriate resolution.

Return Shipping

Customers may be responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Contact Us

For return or refund requests, please contact:

North Cove Wellness

Email: northcovesupport@gmail.com